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Introducing the MESA Method: Creating the Ideal Work Experience - Forte Labs

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  • Author: fortelabs.co
  • Full Title: Introducing the MESA Method: Creating the Ideal Work Experience - Forte Labs
  • Category: #Type/Highlight/Article
  • URL: https://fortelabs.co/blog/introducing-the-mesa-method-creating-the-ideal-work-experience/

Highlights

  • during what I call “accelerated work experiences,” or AWEs for short. This includes any work format that compresses productive activity in time or space to deliver a result much faster than would otherwise be possible. Popular methods include pomodoros, hackathons, design sprints, Scrum sprints, rapid prototyping sessions, design thinking crash courses, and Startup Weekends, among others.
  • The splintering of the experience of work into a million tiny pieces has made us stressed out, frazzled, and distracted. It has robbed us of many of the inherent pleasures of work: the bliss of deep concentration, the satisfaction of starting and finishing something in one sitting, and the fulfillment of working shoulder to shoulder with peers.
  • Here is the basic premise: the world is only getting more complex. This means there will be fewer and fewer proven solutions to problems. What we need is not a new and better solution, but a method for creating solutions quickly, in response to changing conditions.
  • The method takes advantage of rapid prototyping tools, software-as-a-service, and modular templates to build something real and functional that embodies the knowledge and experience of everyone at the table. This prototype is used not just to demonstrate the viability of a solution, but to build consensus around a new direction for the company.
  • Day 1 is a “download day” dedicated to getting all the relevant information out of everyone’s heads and “out on the table.”
  • On Day 2, the carefully worded “mission” is unveiled, drawing on the discoveries from the day before to frame the problem owner’s problem as an inspiring, yet feasible challenge. The second half of the day is spent generating a small set of ideas to prototype.
  • Day 3 is for prototyping, which includes small groups writing copy, making mockups or landing pages, building demos, or producing short videos or presentations to demonstrate the viability of the ideas from the day before. It is on Day 3, once people have to start making real tradeoffs in the making of the product, that the real constraints arise.
  • Day 4 is focused on more advanced prototyping, taking the most viable prototypes to a basic level of functionality. The leader pushes to bring the fidelity of the prototype as close to reality as possible, including real code and functional backends whenever possible. The further toward reality it moves, the more hidden constraints and priorities will come to the surface.
  • But where MESA shines is not in the explicit – the rules, structures, schedule, checklists – but in the tacit, the subtle, and the sublime. They have found a way to use these subtle touches not just to create a memorable experience, but to produce results that more heavy-handed methods can only dream of.